mea44 – Your data is protected with 256-bit SSL encryption Privacy Policy last updated: 1 January 2026 More 500,000 Members trust mea44's data security mea44 does not sell your personal data to third parties Data privacy support 24/7 – contact support@mea44.xyz Secure withdrawal within 15 minutes via DuitNow & TNG mea44 – Your data is protected with 256-bit SSL encryption Privacy Policy last updated: 1 January 2026 More 500,000 Members trust mea44's data security mea44 does not sell your personal data to third parties Data privacy support 24/7 – contact support@mea44.xyz Secure withdrawal within 15 minutes via DuitNow & TNG
Official Documents

Mea44 Privacy Policy – Personal Data Protection for Malaysian Players

Mea44 is fully committed to protecting the privacy and security of every player's personal data. This Privacy Policy clearly explains what information we collect, how it is used, and your rights as the owner of that data. We uphold strict data protection standards in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026
256
bit SSL Encryption
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Data Sold to Third Parties
PDPA
Malaysia Act 2010 Compliance

Mea44's Privacy Commitment to You

Six core principles that underpin mea44's approach to protecting the personal data of every Malaysian player.

256-bit SSL Encryption

All data transmitted between your device and mea44's servers is protected with 256-bit SSL encryption — the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB.

No Data Selling

Mea44 has never sold, rented, or disclosed your personal data to third parties for marketing or commercial purposes — and we never will. Your data belongs to you, not to us.

Malaysia PDPA Compliance

The mea44 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to access, correct, and delete your personal data as provided under the law.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered access controls, industry-grade firewalls, and round-the-clock security monitoring by mea44's cybersecurity team.

No Financial Data Stored

Mea44 does not store your credit card details, bank account numbers, or e-wallet credentials. All transactions via Touch 'n Go, DuitNow, GrabPay, and FPX are processed exclusively by licensed third-party payment gateways.

Full Control in Your Hands

You may access, update, and request deletion of your personal data at any time through your account settings or by contacting the mea44 support team. We process such requests within 5 business days.

What Data Does mea44 Collect?

Transparency is a core value at mea44. Below is a complete list of the data types we collect and the reasons we collect them.

Data Category Examples of Information Purpose of Collection Retention Period
Personal Identification Data Full name, Malaysian IC number, date of birth Identity verification (KYC), anti-money laundering compliance 5 years after account closure
Contact Data Malaysian phone number, email address Account communications, security notifications, customer support For the duration of active account + 2 years
Transaction Data Deposit history, withdrawals, total transaction amounts Financial records, audits, payment verification 7 years (legal requirement)
Gaming Data Betting history, games played, session duration Winnings verification, dispute resolution, responsible gambling monitoring 3 years after session
Technical Data IP address, device type, web browser, session logs Account security, fraud detection, platform optimisation Rolling 12 months
Cookie Data Website preferences, login status, usage analytics Enhanced user experience, platform performance analytics Up to 12 months or until deleted

mea44 only collects data that is genuinely necessary for the stated purposes. We do not collect data beyond what is required to operate the platform.

Your Rights Under the mea44 Privacy Policy

As a mea44 player, you have guaranteed rights over your personal data. We respect these rights and make it straightforward to exercise them.

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 5 business days at no charge.

Right to Rectification

If any of your personal data held by mea44 is inaccurate or out of date, you have the right to request an immediate correction through your account settings or via customer support.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements. Such requests will be assessed within 10 business days.

Right to Withdraw Consent

You may withdraw your consent to the processing of your personal data for marketing purposes at any time via the marketing settings in your account.

How to Exercise Your Rights

To exercise any of the privacy rights above, please contact the mea44 data privacy team by email at support@mea44.xyz with the subject line "Data Privacy Request" or via live chat on the mea44 platform. Please include your registered full name and account number to help us expedite the process. We will acknowledge receipt of your request within 24 hours and resolve it within 5 to 10 business days.

Important Note: By using the mea44 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

1Personal Information Collection

Mea44 collects your personal information through several methods in the context of your use of our online casino platform. This data collection is necessary to enable us to provide services that are safe, fair, and compliant with applicable legal requirements.

Information you provide directly:

  • During account registration — full name, Malaysian IC number, date of birth, Malaysian phone number, and email address.
  • During the identity verification (KYC) process — copies of valid identification documents such as a Malaysian identity card or passport.
  • When contacting customer support — any information you share during those communications.
  • When completing enquiry forms, feedback submissions, or surveys we conduct from time to time.

Information collected automatically:

  • Technical data including IP address, device type, operating system, and web browser used.
  • Platform activity logs including pages visited, browsing duration, and general usage patterns.
  • Transaction data including deposit history, withdrawals, and gaming activity.
  • Cookie data and similar tracking technologies as described in Section 5.

Data Minimisation Principle: mea44 collects only the personal data that is strictly necessary for the stated purposes. We do not collect excessive data or sensitive information that is irrelevant to the operation of our online casino platform.

2Use of Personal Information

Mea44 uses the personal information collected for the following purposes, all of which are directly related to the provision of our platform services to you:

  • Account management: Creating and maintaining your player account, processing your registration, and verifying your identity.
  • Transaction processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, FPX Maybank2u, and CIMB Clicks, as well as processing your winnings withdrawals.
  • Platform security: Detecting and preventing fraud, money laundering, account abuse, and other unlawful activities that could harm other players or the integrity of the platform.
  • Legal compliance: To fulfil our obligations under applicable Malaysian law, including the Personal Data Protection Act 2010 and anti-money laundering requirements.
  • Customer support: Handling enquiries, resolving disputes, and providing technical assistance to you.
  • Platform improvements: Analysing usage patterns in aggregate (not at an individual level) to better understand the needs of Malaysian players and improve platform features.
  • Account communications: Sending you important notifications about your account, changes to our terms, and relevant security information.
  • Responsible gaming: Monitoring gameplay patterns to identify players who may need assistance and informing them of available self-management tools.

Mea44 does not use your personal data for any purpose not stated in this policy without first obtaining your additional consent.

3Sharing Information with Third Parties

Mea44 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited circumstances in which we need to share your data with certain parties to keep the platform running properly:

  • Technical service providers: Companies that assist us in managing the platform's technical infrastructure, such as cloud hosting and cybersecurity service providers. All such parties are bound by strict confidentiality agreements and are only permitted to use your data for purposes defined by mea44.
  • Licensed payment providers: Third-party payment gateways that process transactions for Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, FPX, and CIMB Clicks. Data sharing is limited strictly to information required to process the transaction.
  • Game providers: International game providers such as Pragmatic Play, PG Soft, and Evolution Gaming receive only the minimal technical data required to deliver games to you. They do not receive your personally identifiable information.
  • Legal Authority: mea44 will disclose personal data when required to do so by a valid court order, legal obligation, or official investigation by a competent Malaysian authority.

Data Processing Agreement: All third parties that receive data from mea44 are bound by data processing agreements requiring them to protect that data to the same or higher standards that we ourselves apply. We conduct regular reviews of third-party compliance.

4Data Security

The security of your personal data is a responsibility we take seriously. mea44 implements a range of technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction:

  • Transit encryption: All data transmitted between your device and mea44's servers is protected by TLS/SSL 256-bit protocols — the same standard used by Malaysia's leading financial institutions.
  • Stored data encryption: Sensitive personal data stored in mea44's databases is encrypted using industry-grade encryption algorithms.
  • Access controls: Access to player personal data is restricted to mea44 staff who genuinely require it to carry out their duties, in accordance with the principle of least privilege.
  • Continuous monitoring: mea44's security systems monitor account activity and transactions 24/7 to detect any suspicious activity or unauthorised access attempts.
  • Regular security testing: mea44 conducts regular penetration testing and security vulnerability assessments carried out by independent cybersecurity experts.
  • Incident response plan: mea44 has a clear security incident response procedure in place. In the event of a data breach involving your personal data, we will notify you within 72 hours of becoming aware of the incident.

While we implement comprehensive security measures, no system is entirely immune to risk. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with anyone.

5Cookies & Tracking Technologies

Mea44 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: These cookies are required for core platform functions such as login authentication, session management, and security. They cannot be disabled as they are essential for the platform to operate correctly.
  • Preference Cookies: These cookies store your preferences — such as your selected language and display settings — to deliver a more personalised experience.
  • Analytics Cookies: We use aggregated data drawn from analytics cookies to understand how players use our platform and identify areas for improvement. This data does not identify you as an individual.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the core functionality of the mea44 platform. For guidance on managing cookies in popular browsers, please refer to your browser's help documentation.

6Data Storage & Transfer

Mea44 player data is stored on servers located in data centres that meet high physical and digital security standards. mea44 ensures that all data transferred across borders, where applicable, is protected by data protection mechanisms equivalent to or exceeding those required under Malaysian law.

Data retention periods depend on the type of data and applicable legal requirements as outlined in the table above. Once a retention period expires, data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

Important Note on Transaction Data: Financial transaction data is retained for 7 years from the date of the transaction — this is a legal requirement under Malaysian provisions relating to anti-money laundering and financial records. This requirement applies even if you close your mea44 account.

7Children's Privacy

The mea44 platform is intended solely for individuals aged 18 and above. mea44 does not knowingly collect or process the personal data of anyone under the age of 18. If we detect that personal data belonging to a minor has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.

If you become aware or suspect that someone under the age of 18 has an account at mea44, please contact us immediately at support@mea44.xyz so we can take the appropriate action.

8Links to Third-Party Sites

The mea44 platform may contain links to third-party websites in certain contexts. mea44 is not responsible for the privacy practices or content of any third-party website. We recommend reading the privacy policy of every website you visit outside the mea44 platform.

Please note that any information you provide to third-party sites falls outside the scope of this Privacy Policy, and mea44 has no control over how that information is used by those third parties.

9Changes to the Privacy Policy

Mea44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect player data. The date of the most recent update will always be displayed at the top of this document.

For significant changes, mea44 will notify players via an in-platform notice or email to their registered address within a reasonable period before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of the mea44 platform after any changes to this Privacy Policy are published constitutes your acceptance of the updated policy. If you do not agree with the changes, please discontinue use of the platform and contact us.

10Contact mea44's Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data at mea44, please contact our Data Privacy Officer through the following channels:

  • Email: support@mea44.xyz (subject: "Data Privacy Request") — responded to within 24 hours
  • Live Chat: Available directly on the mea44.xyz platform — responses within 2 minutes
  • WhatsApp: Link available on the mea44 support page — operating 24/7

We are committed to resolving all privacy-related enquiries and complaints fairly, transparently, and within the stipulated timeframe. If you feel your request has not been resolved to your satisfaction, you have the right to refer the matter to the Malaysian Communications and Multimedia Commission (MCMC) or the relevant authority handling personal data protection complaints in Malaysia.

Related Documents

This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming mea44 for a full understanding of your rights and responsibilities as a player.

Why Data Privacy Matters for Malaysian Online Casino Players

When you play at an online casino, you are trusting the platform not only with your money, but also with highly sensitive personal information. Your IC number, your Malaysian phone number, your e-wallet transaction history — all of this data must be carefully protected. At mea44, we understand the weight of that responsibility and we do not take it lightly.

What Is PDPA and How Does It Protect You?

Malaysia's Personal Data Protection Act 2010 (PDPA) is the primary legislation governing how companies collect, use, and store the personal data of Malaysian citizens. Under the PDPA, you as an individual have clearly defined legal rights — including the right to know what data is held about you, the right to correct inaccurate data, and the right to withdraw consent for data processing in certain circumstances.

Mea44 fully complies with the provisions of the PDPA 2010 across all aspects of operations involving Malaysian players' personal data. This means that whenever you register a new account, make a deposit via Touch 'n Go eWallet or DuitNow, or communicate with our support team, the data you provide is handled in accordance with the legal standards set by the Malaysian government.

How mea44 Stands Apart from Other Platforms on Privacy

One of the most common complaints from Malaysian online casino players about other platforms is the use of personal data for unwanted marketing — unsolicited phone calls, spam emails, and the sharing of phone numbers with third parties. At mea44, we take a firm stance: your personal data will not be used for third-party marketing purposes without your explicit consent.

Unlike some platforms that treat user data as a monetisable asset, mea44 views player data purely as information entrusted to us for the sole purpose of operating the platform. Your trust is worth far more than any revenue that could be derived from selling data.

Payment Transaction Security in Malaysia at mea44

One of the most critical aspects of online casino player privacy is the security of financial data. When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, FPX Maybank2u, or CIMB Clicks, you want the assurance that your transaction details are fully protected.

Mea44 applies what is known as a "zero storage" approach to sensitive payment data — meaning we do not store your bank account numbers, card details, or e-wallet login credentials in our systems. All transactions are processed directly through licensed and regulated third-party payment gateways, which operate their own high-grade security infrastructure. This means that even in the highly unlikely scenario where mea44's systems were compromised, your sensitive financial information would not be exposed.

Identity Verification (KYC) and Your Data Protection

Identity verification, or KYC (Know Your Customer), is an industry standard in responsible financial services and online casinos. At mea44, we carry out KYC as a protective measure for you — it ensures that no one else can register an account using your identity or withdraw funds from your account without your authorisation.

Identity documents submitted during KYC — such as your Malaysian IC — are stored with maximum encryption and strictly restricted access. Only specifically authorised staff may access these documents, and every access is logged for audit purposes. Once verification is complete, physical documents are not retained beyond what is legally required.

A Shared Responsibility for Privacy

While mea44 implements comprehensive security and privacy measures, the safety of your account also depends on your own actions. We recommend using a strong, unique password for your mea44 account that is not used on any other site, enabling two-factor authentication (2FA) available in your account settings, logging out after every session especially on shared devices, and never sharing your login credentials with anyone, including family members or friends.

If you notice any suspicious activity in your mea44 account or receive any communication that appears to be a phishing attempt claiming to be from mea44, please contact our support team immediately. mea44 will never ask for your account password via email, SMS, or any channel outside the official mea44.xyz platform.

Your Data Is Safe at mea44

Play with Peace of Mind — Your Privacy is Protected at mea44

Register for a mea44 account today and enjoy over 1,000 online casino games with full confidence that your personal data is protected by 256-bit SSL encryption and a PDPA-compliant privacy policy.

By registering, you agree to the Terms & Conditions and Privacy Policy mea44. This platform is for users aged 18 and above only.

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